Frequently Asked Questions
- What should I do if I am experiencing financial difficulties?
- What happens if I can't pay everything back?
- How do I make monthly repayments?
- How long does it take to get a loan decision?
- Problems Logging in?
- I have a disability and will need some special help - what help can Abound provide?
- My circumstances have changed what should I do?
- How can I complain?
- How can I update my personal details?
- How can I check my balance, statements and other account information?
- How can I contact Abound?
- Can I borrow more money after my loan is approved?
- Can I take a payment holiday?
- Can I change the regular payment amount for my loan?
- Can I make early repayments or pay off my loan early?
- Your responsibilities as a borrower
- Where can I see the full terms and conditions?
- What are the flexible loan features Abound provides?
- How to cancel a CPA?
- What if I no longer need my loan?
- What if my bank is not on the supported list?
- How long does it take until the money is in my account after my loan is approved?
- What will Abound use my transaction data for?
- Switched banks in the last 6 months?
- What fees and charges will you have to pay?
- What ID do I need to provide?
- Is Abound a broker or a lender?
- Will you lend to people on a debt relief scheme such as an IVA or DRO? What about a Debt Management Plan?
- What are the benefits of using Abound?
- Will I be credit checked when I apply?