Frequently Asked Questions
- Protect yourself against fraud ⚠️
- Why is the interest rate on my borrow more loan different to the interest rate on my previous loan? 📉
- What should I do if I am experiencing financial difficulties? 😟
- What happens if I can't make my repayments? 😓
- How can I make my repayments? 💳
- How long does it take to get a loan decision? ✅
- What is residual interest? 📄
- Why do I need to attach another account? 🏦
- Accessibility Settings 🧏🏻♀️
- Can I change my repayment date? 📅
- How can I close my application? 💔
- Problems Logging in? 📱
- I have a disability and may need alternative support - what support can Abound provide? 🙋🏻♂️
- How can I complain? ✉️
- How can I update my personal details? 📨
- How can I check my balance, statements and other account information? 📃
- How can I contact Abound? 📱
- Can I borrow more money after my loan is approved? 💰
- Can I change the payment amount for my loan? 💳
- Your responsibilities as a borrower 📃
- Where can I see the full terms and conditions? 📄
- Can I cancel my payments to you? 💳
- What if I no longer need my loan? ❌
- What if my bank is not on the supported list? ❌
- How long does it take until the money is in my account after my loan is approved? 💷
- What will Abound use my transaction data for? 📂
- Switched banks in the last 6 months? 🏦
- What fees and charges will you have to pay? 🧾
- Is Abound a broker or a lender? 💼
- Will you lend to people on a debt relief scheme or debt management plan? 🙂