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  1. Abound
  2. Frequently Asked Questions

Frequently Asked Questions

  • What should I do if I am experiencing financial difficulties?
  • What happens if I can't make my repayments?
  • How do I make monthly repayments?
  • How long does it take to get a loan decision?
  • Problems Logging in?
  • I have a disability and may need some special help - what help can Abound provide?
  • My circumstances have changed what should I do?
  • How can I complain?
  • How can I update my personal details?
  • How can I check my balance, statements and other account information?
  • How can I contact Abound?
  • Can I borrow more money after my loan is approved?
  • Can I take a payment holiday?
  • Can I change the regular payment amount for my loan?
  • Can I make early repayments or pay off my loan early?
  • Your responsibilities as a borrower
  • Where can I see the full terms and conditions?
  • What are the flexible loan features Abound provides?
  • How to cancel a CPA?
  • What if I no longer need my loan?
  • What if my bank is not on the supported list?
  • How long does it take until the money is in my account after my loan is approved?
  • What will Abound use my transaction data for?
  • Switched banks in the last 6 months?
  • What fees and charges will you have to pay?
  • What ID do I need to provide?
  • Is Abound a broker or a lender?
  • Will you lend to people on a debt relief scheme such as an IVA or DRO? What about a Debt Management Plan?
  • What are the benefits of using Abound?
  • Will I be credit checked when I apply?
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© All Rights Reserved. Abound and Fintern are trading names of Fintern Limited. Fintern Limited is registered in England & Wales No. 12472034. Fintern Limited is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 929244. Fintern Limited is a member of Cifas – the UK's leading anti-fraud association, and we are registered with the Information Commissioner's Office in compliance with the Data Protection (Charges and Information) Regulations 2018 under registration ZA747930. See our privacy notice for further details of how we use customers' data - https://www.getaound.com/privacy.